Virtual Care

Virtual Care

Virtual care extends our services remotely and enables us to visit with patients through the use of various technologies, allows for increased patient interactions, and provides us with enhanced patient-monitoring capabilities. Patients and their families can also connect with our virtual care team immediately, 24/7, for urgent needs or with questions regarding matters such as blood pressure or medications, for example.

Virtual care provides an enhanced level of communication and oversight for high-risk patients and extra assistance for seniors lacking consistent caregiver support or for those unable to afford private care.

The scope of the program will depend on the severity of the patient and their access to technology.

It can include:

• Video Visits
• Triage Calls/Assessments
• Patient Education
• Post Discharge Calls
• Telemonitoring
• Telephonic Calls

Available Virtual Services Include:

Virtual Nursing

• General Assessment
• Vital Sign Review
• Diet Education
• Medication Compliance
• Disease Process Education
• IV Administration Process Education

• Extensive Education and Process Teaching:
• Diabetes: Diet, Blood Glucose Monitoring Process, Insulin Administration Process
• CHF: Diet, Vital Sign Log/Review Daily Weights, Exacerbation Symptoms
• COPD: Diet, Vital Sign Log Review, Deep Breathing Techniques, Exacerbation Symptoms

Virtual Physical Therapy

• General Assessment
• Vital Sign Review
• Address Fall & Safety Hazards
• Activity with Home Exercise Program
• Encourage and Motivate Safe Activity

Virtual Occupational Therapy

• General Assessment
• Vital Sign Review
• Address Fall & Safety Hazards
• Activity with Home Exercise Program
• Encourage and Motivate Safe Activity
• Bladder Training Program
• Energy Prioritizing and Conservation
• Medication Management
• Dementia Teaching

Additional Virtual Resources

• Wound Consults
• Psychiatric Nursing
• MSW Consultations

High Risk Patients

• Friday/Weekend Touch Points: Unlimited frequency for virtual touchpoints
• Telemonitoring: Vital signs monitored 7 days/week, unlimited frequency for virtual touchpoints
• Nursing Triage Calls: Virtual Assessment, Assign PRN if needed, next day virtual follow up